For Practitioners

Refer or coordinate care when hands-on assessment, rehab, movement support, or wellness care fits.

Share the clinical context that helps a patient arrive with clarity, consent, and the right starting point.

Wellness is waiting. Help referred patients arrive with clarity.

When a referral fits

A referral fits best when the patient has a stable concern, a clear functional goal, and would benefit from support with pain, movement, recovery, or daily routines.

Include the main reason for referral

Share the primary concern, relevant goals, and whether the patient is seeking assessment, symptom support, or complementary care.

Include relevant clinical context

If an attachment is needed, only include information that is appropriate to share and confirm you have patient consent or authority.

Non-urgent communication

For urgent concerns, emergency symptoms, or time-sensitive medical issues, direct the patient to the appropriate urgent medical pathway.

What actually happens after referral

We review the context, clarify the patient’s main concern, determine the care direction, and communicate when collaboration or redirection is useful.

01 Identify Patient Needs

Consider whether manual therapy, rehabilitation, or supportive wellness care fit the patient’s goals.

02 Share Relevant Context

Share relevant clinical context, goals, restrictions, or referral notes where appropriate and with patient consent.

03 Patient Books or Is Contacted

Patients can book directly online, or they can contact the clinic if they need help choosing the right service.

04 Collaborative Care

When appropriate, we support coordinated care while respecting privacy, consent, and professional scope.

What helps us coordinate care

A helpful referral outlines the patient’s main concern, relevant history, precautions, goals, timelines, functional limits, and what the appointment should help clarify. These details help us choose a safer and more useful starting point.

Patients may still book without a formal referral when appropriate. We will keep their goals and consent at the centre of care, and if another provider or medical assessment would be a better fit, our team will explain that clearly and recommend the most appropriate next step.

Send a referral

Use this form for non-urgent practitioner referrals or collaboration requests.

Please include the patient’s primary concern, relevant history, precautions, and the best way for our team to follow up. If the patient prefers to book directly, they can also book an assessment and note the referral source in their intake.

Referral information and files are stored privately for admin review. Appropriate details should be moved into Jane as part of the clinic workflow.

How to help patients choose the right entry point

The most useful context is the main concern, relevant precautions, what has already been tried, and the patient’s goal. The referral pathway should keep practitioner communication simple and the patient’s booking experience clear.

Helpful referral context

  • Main concern and relevant timeline.
  • Important precautions or current care team involvement.
  • Functional goals or activity limits.
  • Preferred service if already known.

FAQs

Questions practitioners ask when referring or coordinating care with our clinic.

The main reason for referral, relevant history, precautions, imaging or surgical notes if applicable, current restrictions, and what the patient hopes to improve.

Yes. Patients can book directly. A referral is helpful when clinical context, restrictions, or coordination would improve the starting point.

No. Urgent, acute medical, or unstable symptoms should be directed to appropriate medical care first.

Where appropriate and with patient consent, we can communicate relevant care context and support collaborative next steps.

Patients are often a good fit when they need hands-on care, rehab support, movement guidance, massage therapy, yoga therapy, or help choosing a practical starting point.

You can contact the clinic or book the service that most closely matches your main concern. We can help redirect you if another option is a better fit.

Send a referral or ask a question

Share the clinical context, or contact us if you want to confirm whether the clinic is the right fit for a patient.

Wellness is waiting. Book your visit when you are ready.

If GOW looks like the right referral fit, send the referral details or contact the clinic first with the patient’s main concern, relevant precautions, and any relevant care priorities.

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